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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Cross

Michael Cross

November 2, 2024

5  out of  5
rating by Michael Cross
"Lisa helped me save money on my car insurance! I appreciated all the help."
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Shawn Mayo

May 1, 2024

5  out of  5
rating by Shawn Mayo
"Helpful and very knowledgeable about all your insurance needs"
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John K

April 11, 2024

5  out of  5
rating by John K
"Great work from this team on every occasion I have relied on them. I'm grateful to have such a strong partner in the insurance business."
We responded:
"John, thanks so much for your review! We are so glad we could help you out with our health products. "
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Justin Bailey

February 15, 2024

5  out of  5
rating by Justin Bailey
"I was really surprised with the willingness to help me however they could. Very down to earth staff. They really found me a great deal on auto, renters and a guaranteed payout to whoever I chose as a beneficiary if something were to happen to me with a great rate. Not to mention I can talk face to face instead of talking to A. I.. or a machine. So far so good! See what happens on time to get a new premium on renewal date! Thank you very much for helping us!"
We responded:
"Justin I am so glad our office could help get you a great deal on your auto and renters. I am even happier we put protection in place for life insurance to offer peace of mind to your family. Glad you are a part of our State Farm family now."
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Austin Kessell

November 21, 2023

5  out of  5
rating by Austin Kessell
"Great group of young women that are there for the customer! Beth was amazing and I thank you for your help!"
We responded:
"So glad Beth could help you out. Thanks for the kind words. "
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Olivia Deweese

November 15, 2023

5  out of  5
rating by Olivia Deweese
"Brittany and her team were amazing at helping me get life insurance started. I would highly recommend them to help anyone with their life insurance needs."
We responded:
"Olivia I am so glad our office could get you that important protection in place! Thank you for the review! "
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Amy Lynn

November 15, 2023

5  out of  5
rating by Amy Lynn
"Brittany Pinkney State Farm Insurance Agency makes my life so much easier! I recently had my windshield cracked and Emma from the office handled my issue seamlessly! Very grateful for the professionalism and friendliness of this agency! I cannot recommend them enough!! Thank you :-)"
We responded:
"Amy, I am so glad Emma got your windshield taken care of. We appreciate your kind words. We are happy that we can make your life so much easier. "
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Debbie Varner

November 8, 2023

5  out of  5
rating by Debbie Varner
"Brittany and her staff are awesome! Always very pleasant and helpful with all questions!!"
We responded:
"Debbie we are glad we could answer all your questions! Thanks for the review. "
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Makenzie Posey

November 6, 2023

5  out of  5
rating by Makenzie Posey
"My husband and I had AllState for over 4 years, and Lisa was not only so kind and helpful, but she got us an awesome rate, yet even better than what we had! Truly a blessing and staff is very kind! �"
We responded:
"Makenzie I am so glad Lisa could help you save money and give you more coverage than you previously had! Thank you for your review we appreciate it so much. "
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Cynthia Cunningham

October 25, 2023

5  out of  5
rating by Cynthia Cunningham
"Kaycee at Brittany Pinkney State Farm was such a tremendous help went above and beyond to help me with my home owner and auto insurances. Everyone at this office is very kind and helpful as well. I would recommend 💯 calling to see if they can save you money. They was able to save me so much money by bundling the policies. Thank you Kaycee so much."
We responded:
"Cynthia we are so glad Kaycee could help bundle your home and auto to save you money! We welcome you to the family! Thank you for the kind words! "
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Austin Riley

October 13, 2023

5  out of  5
rating by Austin Riley
"Brittany and her staff were great at helping me get my auto and life insurance. They answered all my questions and we got my plan in place! I highly recommend Brittany Pinkney State Farm!"
We responded:
"Austin we are so glad we could get your life and auto insurance started! Welcome to the family! Thank you for your review."
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Cj Hairfield

October 13, 2023

5  out of  5
rating by Cj Hairfield
"This place is great. Super friendly staff! Emma helped me with all my questions and got the right plan for me! Highly recommend!!!"
We responded:
"Thanks so much for your review Cj! So glad Emma could answer all your questions and get you to our auto specialist to help you out. "
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Kevin Queen

October 13, 2023

5  out of  5
rating by Kevin Queen
"In the middle of a frustrating time Brittany and her staff, specifically Beth, by her persistent yet diligent and thorough efforts, relived me of the stress and uncertainty I felt. Many thanks! Beth is exceptionally talented, Brittany is a great State Farm Agent that hires great people to represent herself. The satisfaction is that not only have I had the opportunity to meet wonderful people but that they were also able to save my dad about $1,200.00 per year without the compromise of his coverage. And they even sent me a card when they found out about my injury!!"
We responded:
"Kevin, first off thank you for your review, second we are so glad you are apart of our State Farm family! We loved being able to save you and your dad money on your auto insurance! We can't wait to help you with any future insurance needs you may have!"
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amanda Sims

September 1, 2023

5  out of  5
rating by amanda Sims
"When I walked into the office they quickly got to me and was nice and polite the whole time. I would recomend them to anyone"
We responded:
"Amanda thanks so much for your review, I am glad Lisa could help save you so much money on your car insurance. We look forward to helping you in the future. "
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Martin Burkhammer

July 2, 2023

5  out of  5
rating by Martin Burkhammer
"Brittany’s office is awesome. The girls are so friendly and helpful with any questions! 10 out of 10 recommend"
We responded:
"Thanks so much Martin, we appreciate you!"
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Deborah Lloyd

June 27, 2023

5  out of  5
rating by Deborah Lloyd
"I have had an excellent experience with Brittany Pinkney agency. Lisa has always responded quickly and taken care of everything with the utmost efficiency. They are nice and easy to work with. Most importantly the rates are great!"
We responded:
"Deborah we are so glad we could save you on your Auto! Thanks so much for your kind words about our office. We pride ourselves in service and look forward of taking care of what is important to you. "
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Joe

June 23, 2023

5  out of  5
rating by Joe
"Service was great and with a smiling face"
We responded:
"Joe, so glad we are able to help you with your auto insurance today! Thanks so much for the review."
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Amy Kelley

June 5, 2023

5  out of  5
rating by Amy Kelley
"Great experience speaking with Emma - very helpful and courteous."
We responded:
"Thanks, Amy, for your review, I am so glad Emma could help you with your insurance questions. If you have any other needs in the future give our team a call!"
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Joshua Hall

June 2, 2023

5  out of  5
rating by Joshua Hall
"Very friendly, fast, knowledgeable staff. Have made several transactions over phone and new policies without having any issues."
We responded:
"Dusty thanks you so much! We are so glad we have been able to help you protect what is important to you and your family. "
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Amber Rinehart

May 24, 2023

5  out of  5
rating by Amber Rinehart
"Brittany and her team are very professional, knowledgeable and kind. They are always willing to take the time to thoroughly address any questions or concerns one may have. I highly recommend this team for any of your insurance needs!"
We responded:
"We appreciate and value you as a customer. We are so glad we can help you and any of our customers with their insurance questions. "
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Courtney Terranova

May 23, 2023

5  out of  5
rating by Courtney Terranova
"Brittany Pinkney State Farm is the best insurance agency anyone could have. They always give you the best rates, are helpful with any questions you might have and are all wonderful to work with. They are always professional, yet treat you like family. We are so thankful to have such an amazing agency right here in our small town. You can’t go wrong with Brittany Pinkney State Farm!"
We responded:
"Courtney, thank you so much for your kind words. Every customer here leaves as family. We are so glad we can take care of you and your family for all your insurance needs. "
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Haley Hefner

May 12, 2023

5  out of  5
rating by Haley Hefner
"Made getting a new policy simple and quick! Very kind and wonderful to work with 😊"
We responded:
"Haley, we are so glad we could get your policy started and made it simple. Congrats on the new business! "
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Kelley McGinnis

May 10, 2023

5  out of  5
rating by Kelley McGinnis
"Since switching to State Farm my experience has been fantastic. They took care of everything and saved me money to boot!"
We responded:
"Kelley, I am so glad we could save you money! We were happy to make sure your transition to our office was an easy one! "
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Chad Dunham

May 1, 2023

5  out of  5
rating by Chad Dunham
"Brittany and Kaycee got me a lower rate, with more coverage and friendly service."
We responded:
"Chad, I am so glad we could save you some money while also providing you with more coverage! Thanks for the review. "
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Barbara Carter

April 20, 2023

5  out of  5
rating by Barbara Carter
"Brittany, and her team, Kacey, are wonderful. I called after purchasing my vehicle to obtain a quote. After speaking with them for a little while, I realized, I could bundle both vehicles and my home for A Lot less per year than year with more coverage than I currently was paying! Thank You! So Much for All You Do!"
We responded:
"Barbara we are so glad we could help save you money while giving you more protection! Thanks so much for leaving us a review. We love to hear from our wonderful customers!"